1.1 These terms and conditions ("Agreement") govern the use of the sports match organisation service by Quickball Limited ("we", "our", "us", "Quickball") at https://www.quickball.co.uk/ ("Site"). This Agreement includes our Privacy Policy. By using the Site, you agree to this Agreement. The Site allows sporting participants to organise and contribute to the cost of matches ("Matches"). A designated individual ("Manager") invites other participants ("Players") to join a Match and set a payment amount ("Match Fee"). All payments are processed securely by Stripe Connect (Express/Custom accounts). Quickball does not act as an agent for Managers or Players and does not handle or control any funds. Payment obligations and fulfilment lie directly between Managers and Players, with payment services provided by Stripe.
2.1 Payments between Managers and Players are processed through Stripe Connect. Quickball does not collect, hold, or transfer any funds and is not the merchant of record for any payment. Managers and Players are subject to Stripe's Connect Account Agreement.
2.2 Quickball charges a service fee to Managers, which is automatically deducted and transferred via Stripe at the time of each transaction. The remaining funds are transferred directly to the Manager’s connected Stripe account.
3.1 Refunds are typically initiated by Players through the Quickball platform. Quickball provides the tools for Players to request refunds in respect of Matches they no longer wish to attend or where a refund may be due.
3.2 Refunds are processed via Stripe Connect in accordance with Stripe's refund mechanisms. Quickball facilitates the initiation of refund requests but is not responsible for the underlying financial settlement.
3.3 If a Player is unable to successfully obtain a refund using the self-service tools provided, Quickball may assist the Player to facilitate the refund process where appropriate and possible. However, Quickball is not obliged to guarantee a refund and final responsibility remains between the Player and the Manager.
4.1 Users must register an account and connect their Stripe Express or Custom account to receive or send payments. Quickball is not responsible for the management of Stripe accounts or the identity verification required by Stripe.
5.1 Managers remain responsible for organising Matches and ensuring that arrangements are fulfilled. Quickball has no control over the fulfilment of Matches and is not a party to any Match Contract.
6.1 Match Contracts are formed directly between Managers and Players. Quickball is not a party to these contracts and does not mediate any disputes relating to Matches, payments, or refunds.
7.1 All payment processing and refunds are facilitated through Stripe Connect. Refunds are initiated by Players through the Quickball platform. In situations where a Player is unable to process a refund, Quickball may assist in coordinating the process but does not guarantee or control the refund outcome.
8.1 Quickball is not liable for any payment processing issues, including failed payments, chargebacks, or refunds, as these are the responsibility of Stripe and the relevant Manager or Player. Quickball disclaims liability for any financial transactions conducted via Stripe Connect.
9.1 By using the Site and participating in Matches, you consent to the transfer of necessary personal data to Stripe for payment processing in accordance with our Privacy Policy and Stripe's own privacy terms.
10.1 Quickball reserves the right to update these Terms from time to time. Continued use of the Site following any changes indicates acceptance of the revised Terms.
11.1 This Agreement is governed by the laws of England and Wales. Disputes shall be subject to the jurisdiction of the English courts.
All payment obligations, refunds, and contractual rights between Managers and Players are independent of Quickball and are facilitated exclusively through Stripe Connect. Players can request refunds through the Quickball platform. If Players are unable to complete a refund themselves, Quickball may assist in facilitating the refund where possible. Quickball has no financial or contractual liability arising from Match arrangements, payments, or refunds.
